Frequently Asked Questions
Please read our FAQ before sending us a message.
At the moment, no. Our products are only for sale on Amazon.com and possibly in the future on other Amazon platforms. This allows us to provide the lowest priced and fastest possible delivery service available.
Shipping within the USA is usually around $5, depending on your location. Our merchandise is strategically spread out over the Amazon warehouses to provide the fastest possible shipping times. Prime members don't pay for shipping.
You can choose the speed of the delivery when checking out on Amazon. Commonly 2 day shipping is offered for our product. Lower priced and slighly slower delivery is available too.
Amazon accepts all available creditcards for payment processing.
In most cases no, but if you are located in the same State as where the product is shipped from (Amazon warehouse location), a sales tax will be charged on top of the price.
We do not store or host any payment information ourselves. Amazon handles all payment processing completely for us and your details are therefore stored on their servers, if you allow them to. Rest assured that Amazon has all the required security in place to protect your privacy and payment information. All transactions take place over SSL protocol encrypted web pages.
We use Fullfillment by Amazon, meaning that as soon as you have placed your order and your payment has cleared, Amazon will process ánd ship out your product for us. You will receive an email with your track and trace information.
Yes. If you have changed your mind, or are not happy with the product or simply because the glasses tickle on our nose, just return them for a full refund. We want you to be happy and we will not stand in your way of happiness.
We offer a 90 day warranty. The warranty applies to manufacturing defects. Examples: broken lenses, broken frames or damaged during transport. Not covered under warranty are abused, heavily used 3D glasses or scratched lenses. To return your glasses for warranty, please read more on our warranty page.
Send us an emailWe’re open Monday – Friday, 9 am – 5 pm EST.
We will always try to answer your email within 24 hours.